Principles

Customer orientation and satisfaction

  • Specifications arranged with customers must be met.
  • A trusting, long-term relationship is the objective – from the first moment of contact on.


Responsibility for quality

  • Everyone is personally responsible for the quality of the work they perform.
  • We strive to maintain a zero-error policy.
  • Always demand and promote continuous improvements to existing processes.
  • Teamwork and coordination with different departments are prerequisites for boosting efficiency and profitability.


Environmental, energy, occupational safety, health protection and social responsibility

  • We must create reliable, safe and environmentally sound products and energy-conscious processes.
  • All while complying with regulatory and GEALAN-specific requirements.
  • Implementing specific corporate objectives and programmes will help us achieve continuous improvement of our integrated management system (IMS).
  • Environmental pollution, energy waste and potential dangers must be avoided and reduced as far as possible at the source.
  • We must be good stewards of the resources with which we are entrusted.
  • Keeping our employees safe and healthy at work is our priority.


Employee orientation

  • Our entire staff should receive ongoing training and further education as qualified employees.
  • Employee meetings should be held on a regular basis to motivate staff.
  • Every manager must promote awareness of open, honest communication, fairness, team orientation and respectful interactions along with responsible behaviour on the part of every employee.

 

Business partners

  • We should always promote partnership and long-term cooperation with our suppliers. This relates to all quality, environmental, energy and safety-relevant aspects of our products and services.
  • We must work together to meet the requirements of the marketplace, our customers and society.


The management at GEALAN is expressly committed to implementing the above-mentioned principles and the specified objectives as part of the corporate strategy with top priority in all organizational units and with all employees.